Frequently Asked Questions
Clear answers regarding product verification, affiliate disclosures, and television tech.
1. How does SmartTV Matrix verify television specifications?
We audit every linked Amazon television model individually. We verify model numbers, release years, native refresh rates (distinguishing 60Hz from 120Hz/144Hz), true HDMI 2.1 availability, HDR formats, and physical dimensions before publishing catalog records.
2. Are prices and stock levels live on the website?
Amazon prices, promotional coupons, stock availability, and shipping timelines change dynamically. To ensure 100% pricing accuracy, we do not cache numerical prices and direct visitors to check current live pricing directly on Amazon via 'Buy Now' buttons.
3. Does SmartTV Matrix process TV orders, returns, or repairs?
No. All product sales are completed through Amazon. SmartTV Matrix does not collect payments, process shipping, handle returns, or provide paid repair services. Warranty processing is governed directly by Amazon and manufacturer policies.
4. How does the side-by-side TV comparison tool work?
You can select up to 4 televisions across our catalog using the 'Compare TV' checkbox. Opening the Matrix page displays a side-by-side table comparing resolution, panel tech, native refresh rate, HDMI 2.1 ports, VESA mounts, and dimensions, with an optional 'Highlight Differences' toggle.